NOVEL.
Put the two together and you got yourself a recipe for success. It is time to take the world by storm and the only way we are going to do that is by PUTTING THE CONSUMERS FIRST!
Previously, our boards on both sides mutually agreed that we had limitations in the way we accommodated for our consumers' needs. The main reason behind this was because neither side wanted to give up their unique advantage over the other. Now that we are merged, we don't to worry about this being an issue. Let's proceed with our new procedures in responding to consumer feedback.
- We will respond to every feedback from our consumers within 24 hours. When we say every, we mean EVERY. This includes all the haters AND the loving, positive, edifying comments that we endear. Let us make every user feel special as well as thank our loyal users.
- Once every three months, we will conduct live brainstorming sessions WITH our consumers in order to generate new ideas and features. In order to make effective changes, we must listen to our market and respond with real, tangible changes.
- Everyone is required to create a new account (effective immediately). You are then required to post in the comments section below of one thing you like about the new site, one thing you didn't like, and one possible way to improve. This will be very important in helping us understand our customers!

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